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Returns & Exchanges
At ShopSimon, we want you to be completely satisfied with your purchase. If you are not happy with your fashion finds, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to start the process.
2
Print Your Label
Select the items you wish to return and download your prepaid shipping label provided by our system.
3
Pack Your Items
Place the unworn items with original tags attached into the original shipping bag or box and secure the new label.
4
Ship and Track
Drop off your package at any authorized carrier location and track your refund status through our automated notifications.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing